Mission
About Us
Technology Built for Real Operational Challenges
Orbit Global Technologies Sdn Bhd develops business and operational software designed to address real challenges faced by organisations managing employees, security personnel, visitors, payroll, attendance, and multi-site operations.
Company overview
Orbit Global Technologies Sdn Bhd develops business and operational software designed to address real challenges faced by organisations managing employees, security personnel, visitors, payroll, attendance, and multi-site operations.
Our goal is to provide practical technology that improves accountability, efficiency, visibility, and decision-making without introducing unnecessary complexity.
Vision
To become a trusted Malaysian technology provider recognised for practical innovation, scalable platforms, and customer-focused digital solutions.
Core values
Principles that shape how we design and deliver technology.
Innovation with Purpose
Build technology that solves real operational problems rather than adding unnecessary complexity.
Reliability
Design platforms that support day-to-day operations with dependable workflows and clear records.
Customer Commitment
Support organisations with practical guidance, configuration, and responsive engagement.
Operational Excellence
Focus on accountability, visibility, and process discipline across workforce and premises operations.
Data Responsibility
Treat operational, employee, and visitor information with care and controlled access.
Continuous Improvement
Refine platforms based on real usage patterns and evolving organisational needs.
What we do
Focused on operational software that organisations can actually use.
- Software-as-a-Service platforms
- Mobile and web applications
- Workforce management systems
- Security operations technology
- HR and payroll platforms
- Visitor management systems
- System integration
- Custom development and white-label solutions
Organisation structure
A Professional Team Supporting Your Complete Digital Journey
Orbit Global Technologies Sdn Bhd is supported by a structured team covering business development, sales, project implementation, technical operations, customer training, account management, and after-sales support. Our organisational approach ensures that customers receive professional assistance throughout every stage of their engagement with us.
Corporate Leadership
Board of Directors
Responsible for
- Corporate governance
- Strategic direction
- Business sustainability
- Investment and growth decisions
Executive Management
Managing Director / Executive Management
Responsible for
- Company leadership
- Business strategy
- Operational oversight
- Product direction
- Client relationship governance
To understand customer requirements, recommend suitable solutions, conduct product demonstrations, prepare proposals, coordinate commercial discussions, and maintain long-term business relationships.
Support functions
- Business Development
- Corporate Sales
- Government and Institutional Sales
- Product Demonstration Team
- Proposal and Tender Management
- Client Account Management
To coordinate product deployment, configure systems according to customer requirements, conduct training, support users during implementation, monitor adoption, and ensure customers continue receiving assistance after deployment.
Support functions
- Project Coordination
- System Configuration
- Client Onboarding
- User Training
- Deployment Support
- Customer Success
- After-Sales Support
To develop, maintain, secure, test, and continuously improve Orbit Global Technologies products and supporting infrastructure.
Support functions
- Software Development
- Mobile Application Development
- Web Application Development
- UI and UX Design
- Quality Assurance and Testing
- Cloud and Infrastructure
- Cybersecurity and Data Protection
- Technical Support
- Product Enhancement and Integration
To support the company’s internal operations, financial management, human resources, compliance, documentation, procurement, and corporate administration.
Support functions
- Human Resources
- Finance and Accounts
- Legal and Compliance
- Procurement
- Administration
- Documentation and Quality Management
Customer support journey
From first enquiry to long-term support
Our responsibility does not end after a product is sold. We remain committed to supporting system implementation, user adoption, technical requirements, product updates, and long-term customer success.
- Initial EnquiryBusiness Development and Sales
- Requirement AssessmentSales and Project Implementation
- Product DemonstrationProduct Demonstration Team
- Proposal and AgreementSales, Management and Administration
- System ConfigurationImplementation and Technical Teams
- ImplementationProject Implementation Team
- User TrainingTraining and Customer Success Team
- Go-Live SupportTechnical Support and Customer Success
- Account ManagementClient Account Management
- Technical and After-Sales SupportTechnical Support and Customer Success
Customer confidence
Built for customer confidence
Dedicated Account Support
Customers have a clear point of contact for commercial, implementation, and account-related matters.
Structured Implementation
Each deployment follows a coordinated process covering requirements, configuration, training, testing, and go-live support.
Technical Expertise
Our technical team supports application development, infrastructure, integrations, system maintenance, and troubleshooting.
Continuous After-Sales Support
Customers continue receiving product assistance, technical support, system guidance, and account management after implementation.